Hotel Riu Cancun - Adults Only - All Inclusive | Resort in Cancun

| 8.2 (3275 Reviews) |  1 Bathroom
Downtown Cancun Resort | Hotel Riu Cancun - Adults Only - All Inclusive

Resort in Downtown Cancun, Cancun

Adults-only beachfront property with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Riu Cancun - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Housekeeping is available on request.
Hotel Riu Cancun - Adults Only - All Inclusive offers 569 accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.


4 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Blvd. Kukulcan Km 8.5, Cancun, 77500, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Hot Tub
Internet
Laundry

Facility Overview

Bathrooms
  • Eco-friendly toiletries
  • Towels
  • Private bathroom
  • Shower
  • Hair dryer
Bedroom
  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Bed sheets
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Recycling
  • Energy-saving switches
  • Laptop-friendly workspace
  • Safe
  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Water-efficient showers only
Breakfast
  • 5 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 6 restaurants
  • Coffee/tea in common area(s)
  • Free bottled water
  • Minibar
Parking
  • Wheelchair-accessible parking available
  • Free self parking on site
  • Limo/town car service
Accessibility
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchairs available on site
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
Activities
  • Scuba diving
  • Parasailing
  • Golf lessons
  • Adjacent to a golf course
  • Nightclub
  • Shopping
  • Windsurfing
  • Hot tub
  • 4 outdoor pools
  • Billiards/pool table
  • Snorkeling
  • Beach volleyball
  • Surfing/body boarding
  • Full-service spa
  • Fitness center
Entertainment
  • Satellite channels
  • 32-inch flat-screen TV
General
  • Computer station
  • Elevator
  • ATM/banking services
  • Reception hall
  • Gift shop/newsstand
  • Grocery/convenience store
  • English
  • Spanish
  • Comprehensive food waste policy
  • Beach towels
  • No plastic drinking straws
  • Vegan dining options
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • 100% renewable energy
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • Vegetarian dining options
  • TV in lobby
Guest Services
  • Snack bar/deli
  • 4 outdoor pools
  • Grocery/convenience store
  • Luggage storage
  • Daily housekeeping
  • 24-hour front desk
  • Tour/ticket assistance
  • Wedding services
  • Dry cleaning service
  • Porter/bellhop
  • Change of towels (on request)
  • Hair salon
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Beachfront location
  • Garden
  • BBQ grill(s)
  • Pool sun loungers
  • Beach loungers
  • Pool umbrellas
  • Balcony
Spa
  • Massage/treatment rooms
  • Manicures and pedicures
  • Massage - on the beach
  • Facials
  • Body treatments
  • Spa open daily

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 11:30 pm minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
This property welcomes adults only. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
No pets or service animals allowed
Due to mexican government regulations, riu hotels and resorts will no longer exchange us dollars for mexican pesos at their properties located in mexico. extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 21 years old please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of covid-19 health protocol (riu) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Adriana
Aug 1, 2025 06:35:20 AM
Review Score:   6
Summary: Is terrible
See All Reviews

Room Arrangement

Room Info Facilities
Double Room, 2 Bedrooms, Ocean View (U)
Room Size: 323 square feet m2
1 King Bed
Double Room, 2 Bedrooms, Ocean View (U)

General

Number of living rooms 0, Ping - 9, Square meters - 30, Number of bedrooms - 2, Square feet - 323, Bed count minimum 1, Number of bathrooms - 2, Bed count maximum 1
Suite, Ocean View (L)
Room Size: 538 square feet m2
1 King Bed
Suite, Ocean View (L)

General

Number of living rooms 0, Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Junior Suite, Ocean View (B2C-US)
Room Size: m2
1 King Bed
Junior Suite, Ocean View (B2C-US)

General

Number of living rooms 0, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Suite, Ocean View (C)
Room Size: 474 square feet m2
1 King Bed
2 Double Beds
Suite, Ocean View (C)

General

Number of living rooms 0, Number of bedrooms - 1, Ping - 13.32, Bed count minimum 1, Square feet - 474, Roll-in shower, Square meters - 44, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, Ocean View (L)
Room Size: 474 square feet m2
2 Double Beds
1 King Bed
Junior Suite, Ocean View (L)

General

Number of bedrooms - 1, Ping - 13, Bed count minimum 1, Square feet - 474, Number of living rooms 1, Square meters - 44, Bed count maximum 2
Junior Suite, Ocean View (C)
Room Size: 474 square feet m2
1 King Bed
2 Double Beds
Junior Suite, Ocean View (C)

General

Number of living rooms 0, Number of bedrooms - 1, Ping - 13.32, Bed count minimum 1, Square feet - 474, Roll-in shower, Square meters - 44, Number of bathrooms - 1, Bed count maximum 2
Standard Double Room, Ocean View (C)
Room Size: 323 square feet m2
1 King Bed
2 Double Beds
Standard Double Room, Ocean View (C)

General

Number of living rooms 0, Square meters - 30, Number of bedrooms - 1, Ping - 9.08, Square feet - 323, Bed count minimum 1, Roll-in shower, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, Ocean View (U)
Room Size: 474 square feet m2
2 Double Beds
1 King Bed
Junior Suite, Ocean View (U)

General

Number of bedrooms - 1, Ping - 13, Bed count minimum 1, Square feet - 474, Number of living rooms 1, Square meters - 44, Bed count maximum 2
Standard Double Room, Ocean View (B2C-US)
Room Size: m2
1 Double Bed
Standard Double Room, Ocean View (B2C-US)

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Bed count maximum 1
Suite, Ocean View (M)
Room Size: 538 square feet m2
1 King Bed
Suite, Ocean View (M)

General

Number of living rooms 0, Square meters - 50, Ping - 15, Square feet - 538, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Suite, Ocean View (B2C-US)
Room Size: 538 square feet m2
1 King Bed
Suite, Ocean View (B2C-US)

General

Number of living rooms 0, Square meters - 50, Square feet - 538, Number of bedrooms - 1, Ping - 15.12, Bed count minimum 1, Bed count maximum 1
Suite, Ocean View (U)
Room Size: 538 square feet m2
1 King Bed
Suite, Ocean View (U)

General

Number of living rooms 0, Square meters - 50, Square feet - 538, Number of bedrooms - 1, Ping - 15.12, Bed count minimum 1, Bed count maximum 1
Double Room, Connecting Rooms, Ocean View (C)
Room Size: 312 square feet m2
3 King Bed and Double Beds
Double Room, Connecting Rooms, Ocean View (C)

General

Ping - 9, Number of bedrooms - 2, Square meters - 29, Bed count maximum 3, Square feet - 312, Number of bathrooms - 1, Bed count minimum 3
Standard Double Room, Sea View (M)
Room Size: 323 square feet m2
1 King Bed
2 Double Beds
Standard Double Room, Sea View (M)

General

Number of living rooms 0, Square meters - 30, Number of bedrooms - 0, Ping - 9.08, Square feet - 323, Bed count minimum 1, Bed count maximum 2
Junior Suite, Sea View (M)
Room Size: 474 square feet m2
2 Double Beds
1 King Bed
Junior Suite, Sea View (M)

General

Number of bedrooms - 1, Ping - 13.32, Bed count minimum 1, Square feet - 474, Number of living rooms 1, Square meters - 44, Bed count maximum 2
Double Room, Connecting Rooms, Ocean View (B2C-CA)
Room Size: m2
3 King Bed and Double Beds
Double Room, Connecting Rooms, Ocean View (B2C-CA)

General

Number of bedrooms - 2, Bed count maximum 3, Number of bathrooms - 1, Bed count minimum 3
Standard Room, Ocean View (L)
Room Size: 312 square feet m2
1 Double Bed
Standard Room, Ocean View (L)

General

Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Square meters - 29, Square feet - 312, Bed count minimum 1, Bed count maximum 1
Standard Double Room, Ocean View (B2C-CA)
Room Size: m2
1 King Bed
2 Double Beds
Standard Double Room, Ocean View (B2C-CA)

General

Number of bedrooms - 1, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, Ocean View (B2C-CA)
Room Size: m2
1 King Bed
2 Double Beds
Junior Suite, Ocean View (B2C-CA)

General

Number of bedrooms - 1, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Suite, Ocean View (B2C-CA)
Room Size: m2
1 King Bed
2 Double Beds
Suite, Ocean View (B2C-CA)

General

Number of bedrooms - 1, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Standard Double Room, Ocean View (U)
Room Size: 312 square feet m2
2 Double Beds
1 King Bed
Standard Double Room, Ocean View (U)

General

Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Square meters - 29, Square feet - 312, Bed count minimum 1, Bed count maximum 2
Double Room, 2 Bedrooms, Ocean View (B2C-US)
Room Size: m2
1 King Bed
Double Room, 2 Bedrooms, Ocean View (B2C-US)

General

Number of living rooms 0, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Double Room, Connecting Rooms, Ocean View (L)
Room Size: m2
2 Double Beds
1 King Bed
Standard Double Room, Connecting Rooms, Ocean View (L)

General

Number of bedrooms - 1, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Standard Double Room (M)
Room Size: 323 square feet m2
2 Double Beds
1 King Bed
Standard Double Room (M)

General

Number of living rooms 0, Square meters - 30, Number of bedrooms - 0, Ping - 9.08, Square feet - 323, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Standard Room, Ocean View (E)
Room Size: 312 square feet m2
1 Double Bed
Standard Room, Ocean View (E)

General

Ping - 9, Square meters - 29, Square feet - 312, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Double Room (E)
Room Size: 312 square feet m2
1 Double Bed
Double Room (E)

General

Ping - 9, Square meters - 29, Square feet - 312, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1

FAQ's

Is this Downtown Cancun resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown Cancun resort have a swimming pool?

Yes, this Downtown Cancun resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown Cancun resort?

Best-rates for the Downtown Cancun resort starts from $292 per night with includes Wellness Facilities, Air Conditioner, Wheelchair Accessible, Barbecue/Outdoor Cooking, Pool, Designated Smoking Area, Restaurant, Entertainment, Breakfast, Hot Tub, Parking, TV, View, Balcony/Terrace, Business Services, Bedding/Linens, Bar, Ocean View, Accessibility, Spa, Guest Services, Internet, Laundry with all other facilities. Hotala matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Downtown Cancun resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown Cancun resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Cancun resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown Cancun resort?

Based on the information reported by the owner or manager, the Downtown Cancun resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown Cancun resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown Cancun resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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